Hello to our community and visitors,
We at Ocushield are closely monitoring the coronavirus (COVID-19) situation as it unfolds. Our priorities during this unsettling time are keeping our employees safe and healthy, and continuing to deliver a high level of service to our valued customers.
More of us will be using online shopping as a channel to get the product or services we require. As some of you may or may not know, the virus can live on surfaces for up to 24 hours. When receiving food, product or any deliveries, we advise that you dispose of the outer packaging responsibly and disinfect your hands by washing them with soap. Soap is very effective as it dissolves the fat membrane, meaning the virus becomes inactive.
We have made changes with the goal of keeping our teams healthy and suppressing the spread of COVID-19. This ensures that customer orders are picked, packed and shipped by healthy employees. Once a package leaves our warehouse, it’s entrusted to one of our shipping partners. Ocushield and its fulfilment partners are pulling together to deliver the highest, healthiest level of service to our customers.
To our friends across the world, your health is what matters most. This is a tough time – let’s look after each other, our families and our communities.
Update on delivery times 01/04/20:
Delivery and border regulations are changing almost daily. Because of this, it’s really difficult for us to provide each of you an exact delivery date, however we are currently advising that delivery times are being delayed by up to 5 working days. It’s also important to point out that this may change so please bear with us.
Update 03/04/20 The stock has arrived and goods are being shipped as per usual.
Currently, multiple iPhone and iPad lines are waiting for the replenishment of stock due to increased demand. This should arrive at Ocushield HQ by the 8th April, we will then dispatch the goods to you (although this can change, we’re confident in this timeline). We will send you an email notification if your order is affected. Thank you for your patience.
Dhruvin Patel, MCOptom
Founder & Optometrist